Customer Service

If you have any questions regarding deliveries, materials, sizes or anything  – don't hesitate to call or email us. We are happy to help you! 

Our customer service is provided in English and Swedish.

The quickest way to reach us is by calling +46 (0)10-516 44 80. 

Or send us an email: shop@grandpastore.com. We will get back to you within 24 hours.

You can also chat with us, when available, you will see a ‘Live Chat’ bubble at the bottom of the screen.

Our customer service is open between 9-16 CET on weekdays. If you reach out to us during a weekend or public holiday, we'll get back to you as soon as we can the following business day.

If you need to contact one of our stores directly, call us on +46 (0)10-516 44 80 and choose your preferred store with below options:

(2) - Södermannagatan 21, Stockholm

(3) - Vallgatan 3, Gothenburg

(4) - Södra Förstadsgatan, Malmö

(5) - Golden Nuggets - Premium Outlet, Gamla Brogatan, Stockholm