We have discovered a fake website impersonating Grandpa and being promoted through ads on Facebook and Instagram.
The site is offering 80% off, but orders placed through it are never delivered. We never offer discounts of this kind. Our only official website is www.grandpastore.com. We have reported the fraud to the police and taken steps to have the fake website shut down. We are also working to have the ads removed from Facebook and Instagram.
Have you made a purchase on the fake website?
If you have made a purchase, we recommend taking the following steps as soon as possible:
1. Contact your bank or card issuer
Block your card and ask your bank to attempt to reverse the payment, known as a chargeback. Acting quickly may increase the chances of recovering your money.
2. Report the fraud to the police
File a police report via polisen.se. Save the case number, as your bank may require it.
3. Save all information
Keep order confirmations, receipts, screenshots, emails and any other information that may serve as evidence.
4. Change your password if you created an account
If you created an account on the fake website, you should change your password. If you use the same password on other services, change it there as well.
If you have any questions or are unsure whether a website or ad is from Grandpa, please contact us at shop@grandpastore.com.